What approach should one take when providing criticism?

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Study for the UCF COM1000 Introduction to Communication Exam 2. Enhance your skills with multiple choice questions, hints, and detailed explanations. Master the content and ace your exam!

Focusing on the issue and taking some responsibility is an effective approach when providing criticism because it fosters a constructive atmosphere and encourages open dialogue. This method prioritizes the specific behavior or situation that needs to be addressed rather than attacking the individual. By concentrating on the issue, it allows for a clearer discussion about what can be improved and avoids putting the recipient on the defensive.

Taking some responsibility also acknowledges that communication is a two-way street. It recognizes that there may be shared accountability in situations where things have not gone well. This acknowledgment can facilitate a collaborative approach to resolving the problem, making it more likely for the recipient to be receptive to the criticism and willing to work towards a solution. Overall, this approach is more likely to lead to productive outcomes and positive relationships.